Privacy Notice – Website
Effective Date: July 11, 2018
This privacy notice discloses the privacy practices of the Canyonlands Healthcare website: https://www.opioid-help.org. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
• What information we collect;
• With whom it is shared;
• How it can be corrected;
• How it is secured;
• How policy changes will be communicated; and
• How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via forms, email or other direct contact from you via the patient portal. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to make an appointment, fill a prescription, or provide survey feedback and/or social media reviews.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new services, or changes to this privacy policy.
Your Access to and Control Over Information
You may contact us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data
Sharing
Google Analytics collects demographic information from website visitors. This is not linked to any personal information that can identify any individual person.
We use an outside company for our Patient Portal, and a credit card processing company to bill users for services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order or giving you access to your patient information.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve our site and identify demographic use of the site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Some of our business partners may use cookies on our site (e.g., survey and review solicitation). However, we have no access to or control over these cookies.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Reviews
From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Contact information will be used to request participation in social media reviews. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our services and this site.
Notification of Changes
Updates to our Privacy Policy may be posted on our website from time-to-time.
Other Provisions as Required by Law
Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices.
For Our Health Information Privacy Practices, Click Here.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (928)645-9675 or via email at contact@cchcaz.org.
